Responsible AI

 Artificial intelligence is rapidly changing how public services are designed, delivered and improved. From drafting documents and analysing information to supporting decision-making and improving customer services, AI is becoming part of everyday work across government.

But using AI effectively isn’t just about understanding the technology. Public sector organisations also need to ensure AI is used safely, ethically and in ways that protect privacy, maintain accountability and build public trust.

This practical, interactive course will help you understand where AI can add value, recognise its limitations, assess risks and apply practical governance principles that enable your organisation to use AI with confidence.

We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.

Sample learning content

Session 1: Demystifying AI

  • A jargon-free guide to Large Language Models and generative AI.

  • How MS Copilot works and connects with your existing tools.

  • Where and when to integrate Copilot into business processes.

Session 2: Enhancing personal productivity

  • The essential ingredients of a successful AI prompt.

  • Effortlessly summarising information from meetings, email and documents.

  • Using Copilot for editing, restructuring and refining text.

Session 3: Presentations and communications

  • Expanding notes into structured presentations or reports.

  • Automatically generating slide decks using in-house templates.

  • Using Copilot for data visualisation, image generation and design.

Session 4: Data ethics principles

  • Identifying potential bias and mitigating hallucinations.

  • How to create and maintain effective governance frameworks.

  • Ensuring informed consent as data usage evolves.

Delivery

We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises.

Tutor

Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets.

Testimonial

“During his time working with us Alan has continued to deliver the highest quality training for our clients and delegates. His passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.”

Joe Barlow | Head of Programme, Understanding ModernGov

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